We recently upgraded Solarwinds from version 12.0 to 12.4, since upgrade the API link has not been accessible.
https://x.x.x.x:17778/SolarWinds/InformationService/v3/Json/Query
It just says user is not authorized though the account is part local admin group on app server and also has admin level access on application.
in Orion.Informanservice log, noticed following error.
2019-06-25 16:12:36,019 [108] ERROR SolarWinds.Data.Providers.Orion.OrionAccountValidator - (null) (null) Failed to validate username and password for user 'xxxadmin'.
System.DirectoryServices.Protocols.DirectoryOperationException: The server cannot handle directory requests.
Would appreciate an early response. Thanks.
